Mandatory and Known Information Changes 400-28-125

 

Mandatory Changes 400-28-125-05

(Revised 4/1/16 ML #3464)

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Mandatory changes must be reported to the county social service office within 10 days from the date the change occurs. The first calendar day following the date the change occurs is day 1 of the 10 day reporting timeframe.

 

Note: Changes reported after business hours, on weekends or holidays will be considered received on the next business day.

 

Changes may be reported in writing, in person, by telephone, by fax or electronically.

 

Mandatory reportable changes are:

• Change in household size
• Change in allowable activity
• Start or end of work, education, training job search activities
• Start or end of TANF, Diversion or Crossroads
• Increase in monthly child care hours
• Changes in provider(s) or addition of provider(s)
• State residency
• When the household’s monthly gross income, minus allowable expenses, exceeds the highest income level for its household size

 

When mandatory changes are reported, and additional information is needed, a closing notice must be sent. The closing notice must include:

• The information and verifications that are needed.
• The timeframe for submitting the information and verifications (10 days from print date of notice).
• Information regarding case closure if the information and verifications are not provided within 10 days. (Cases must close at the end of the month in which the 10 day reporting period ends, even when the 10th day extends into a future month.)

 

If the household provides the information within 10 days from the date of the notice or if the information is provided after the 10 days, but prior to the case closing, the change must be processed based on section 400-28-125-30, Required Action on Mandatory Changes.

 

If a case closes for failure to provide additional information and required information is received in the month following the month of case closure, the case must remain closed. The household must reapply.

 

If the mandatory changes do not affect eligibility or the certificate(s), the case file must be documented to reflect the change reported and the reason no action was taken.

 

Other changes (non-mandatory) may also be reported. If these changes do not require additional information or verifications and changes do not affect eligibility or the certificate(s), the case file must be documented to reflect the reported change and the reason no action was taken. If the change does affect eligibility, a closing notice must be sent requesting additional information.